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Contact us

Having problems with the site? Need help advertising your spare room? Want a hand finding a Pad to accommodate you?

Then feel free to get in touch - we're always happy to help our members!

  1. Email
    The best way to reach our customer service team is by email - hello@crashpadder.com. We aim to respond to all emails sent to this address within 24 hours.

    However, if you email with a general query over the weekend please be aware that you may not receive a reply until Monday morning.
  2. Give us a ring
    If you would like to call us you can do so on +44 2077336034
    Our office is open from 9am until 6pm from Monday to Friday, but if no one is available to take your call please leave a message and we'll aim to get back to you within 5 working days.
  3. Snail mail
    If you'd prefer to send us a good old-fashioned letter you can send it to the following address:

    Crashpadder.com
    Room 205 Bon Marche Centre,
    241-251 Ferndale Road,
    London, UK
    SW9 8BJ
  4. Carrier Pigeon
    Crashpadder HQ boasts a lovely windowsill that is frequented by many friendly, London Pigeons. We check these frequently to ensure that none are carrying important correspondence.